Getting billed for services you aren’t using? Overbilled for legitimate services? Spending unnecessary time on your provider? Not getting answers to your telecom issues?

Want to make just one call and get the job done?

YOUR Link is an ongoing resource that saves you time, money and headaches. With this unique service, we delve into all the telecom details, so you can stay focused on your business. We ensure that your telecom operation is running the way it should be at the right price. Day in, and day out.

YOUR Link is an efficient way to gain a multitude of substantial cost- and time-saving services, such as:

• Bi-yearly telecom audits
• Credit hunting for carrier bill errors
• Online inventory documentation of customer
  carrier infrastructure, including:
  - Circuit IDs
  - Billing numbers
  - Contract expiration dates
  - Contract rates
  - Carrier escalation list
• Access to the InfoLink Help Desk, online or toll free,
  for real-time answers on:
  - Project management of all telecom service orders from start to finish
  - Opening and following up on trouble tickets
  - Moves/adds/changes
  - Comparison pricing/service availability
  - Resolving billing disputes
  - Order status
  - Circuit tune up/testing
  - Vendor outsource—tell us what you need and where
• Project support for carrier migration, phone system
  upgrades, location moves, and more
• Proactive consultation, including technology advances
  and competitive offerings

We’ve risen to the top of the industry by problem solving and getting the results you want. The results you need to stay competitive. YOUR Link is simply the end result of our relentless mission to serve you better.