YourLink—Telecom Management Simplified
Imagine the ability to harness global telecom management in one location with real-time and any time accessibility. YourLink allows you control over your telecom enterprise. Fueled by four capabilities, YourLink will help you take control of:
Through YourLink, you are in control of your telecom information. YourLink streamlines the asset discovery process, strengthening workflows, giving you the ability to view your comprehensive telecom information in one portal. The ability to have immediate access to this important information saves you time and money tracking down this data while adding to your profit margins.
Our Asset Discovery module houses and manages:
- Circuit IDs of multiple phone systems
- Contract Information for all Mobile, Landline Phone Programs/Systems
- Maintenance Information & Expirations
- Contract Information
- Billing Accounts
- SLAs
What exactly is contained in your telecom bill? Do you really know? YourLink’s audit portal provides a comprehensive repository where your billing information is housed. From there, the InfoLink audit team reviews and analyzes your bills on a monthly basis to uncover billing errors and obtain credits, returning significant savings back to your telecom budget. Our service also includes yearly cost reduction audit, a comprehensive review and recommendation for savings.
We are experts in the most recent telecom regulations and are committed to securing the most savings regardless of your telecom carrier for both local and long distance plans. Through the audit portal, you have real-time access to your most recent billing credits and more.
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Maintaining the many details of your various carriers can be daunting. The need to quickly locate this data is essential to your business efficiencies. YourLink electronically houses your complete carrier inventory documentation for each of your carriers’ infrastructure.
With YourLink you can now manage:
- Billing Numbers
- Carrier Escalation Lists
- Circuit IDs
- Contract Expiration Dates
- Contract Rates
The ability to have access to this information is essential when conducting financial analysis, audits and forecasting. The power of having this key data in one resource will be a significant cost savings while allowing you and your staff to easily retrieve this information.
InfoLink’s power is in the portal with YourLink!
We are here to help you with all of your telecom needs and questions. Through Telecom Client Care Desk, you have online access to our telecom project management experts where you will receive real-time answers and updates. Telecom Client Care Desk opens an electronic ticket for any issue or question you have and will advise you to the status and the ultimate resolution.
Telecom Client Care Desk can help you with a variety of issues ranging from:
- Circuit tune-up and testing
- Comparison pricing and service availability of specific plans
- Any changes to your telecom plans
- Order status
- Understanding technology advances as well as competitive offerings
- Project support for carrier migration, phone system upgrades and location changes
- Resolution of billing disputes
- Project management of all telecom service orders from inception to completion
- Vendor outsource needs
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